Our support team is always here to help
How can we help you?
We know how important it is to have reliable support for all your questions and concerns.
Our support team is always here to help, whether you need help setting up a product, checking the status
of your order or learning more about a product. We provide you with all the information you need to fully
enjoy using our products and experience the full NEON experience.
Got a question?
Your questions are important to us and we want to provide you with all the necessary information that can be helpful. Our team of experts will be happy to help you with any question or concern you may have.
FAQ
We have prepared a series of the most common questions for you to make it easier and faster for you to find an answer.
Support
Thank you for being part of the NEON brand and for trusting us. We hope you will find all the information you need on our website. For any additional questions, feel free to contact us and we will be happy to help you.
FAQ
You can reach our support team - We're here to assist you!
How can I contact the support team?
You can reach our support team by emailing [email protected]. We’re here to assist you!
How can I regularly receive all NEON news?
To stay updated with the latest NEON news, simply subscribe to our newsletter. Enter your email address and you’ll receive all our updates directly to your inbox.
How can I become a NEON partner?
To explore partnership opportunities with NEON, please contact us at [email protected]. We look forward to discussing how we can collaborate!
What are the advantages of using NEON gaming products?
NEON gaming products provide high performance and innovative features that enhance your gaming experience. Designed with durability and ergonomic comfort in mind, they give you a competitive edge in every game.
Is Delivery Safe?
Absolutely. At NEON, we prioritize the safety and security of your deliveries. Here’s how we ensure a safe delivery process:
⦁ Secure packaging:
We use high-quality, durable packaging materials to protect your items from damage during transit. Each product is carefully packed to withstand handling and transportation stresses.
⦁ Trusted delivery partners:
We partner with reputable courier services that are known for their reliability and professionalism. These partners have robust tracking systems in place, so you can monitor your package every step of the way.
⦁ Real-Time tracking:
Once your order is shipped, you will receive a tracking number. This allows you to track your package in real-time, giving you peace of mind and the ability to plan for its arrival.
⦁ Insurance and guarantees:
Our shipments are insured, ensuring that in the rare event of loss or damage, you are covered. We also offer a satisfaction guarantee, meaning if there are any issues with your delivery, we will work quickly to resolve them.
⦁ Contactless delivery options:
In response to the ongoing global health concerns, we offer contactless delivery options where available. This ensures both your safety and the safety of the delivery personnel.
Do you have any questions left?
We are here to help!
We are here to help!
We are your NEON point of contact! Have questions about the product? Are you interested in how to install one of our products most efficiently? Contact us and experience #NEONization as soon as possible!
Apply for partnership
Become a NEON retail partner today! Reach out to our expert team and bring the NEON gaming and lifestyle experience closer to your customers.
